Store Policies

The policies listed on this page apply to every purchase that you make by checking out on our website, pcbartists.com.

Shipping Policy

  • Any shipping cost applicable to your order is calculated during checkout.
  • In the rare circumstances that shipping rates change significantly after you place an order, we will reach out to you and inform you. If you do not approve of the changes, the order will be cancelled and calcellation policy will apply.

Return Policy

  • In case of physical goods delivered outside India, we accept returns as long as the customer is willing to bear the shipping charges. The refund policy will apply.
  • For physical goods delivered within India, we accept returns and bear the cost of return shipping.
  • Any returns must be initiated within 7 days of receiving a shipment.

Cancellation Policy

  • Once paid for, an order can only be cancelled before it is shipped. If shipped, the order cannot be cancelled and will be subject to return policy after delivery.
  • On cancellation before shipping, refund policy will apply.

Refund Policy

  • A refund request will be processed within 7 working days when it meets the above criteria for return or cancellation.
  • Bank fees or payment terminal processing fees may be deducted when a refund is issued, based on payment mode selected during payment.
  • Advance collected towards rendering of services will only be refunded if there has been no work towards the rendering of the service. A partial refund is applicable if part of the services purchased have already been rendered.

Privacy Policy

Please consult our Privacy Policy.

Dispute Resolution

  • In the case where payment has been processed in full or partially by PayPal, dispute resolution rests with PCB Artists and can be escalated to PayPal for review. The disputed amount will be the amount paid via PayPal.
  • In the case where payment was processed by any other modes of payment, the final decision rests with PCB Artists. We try out best to accomodate our customers’ feedback and requirements and you can always be assured of getting an easy and quick resolution to your problems.

Contact Information

Registered address of PCB Artists (OPC) Private Limited:

15A, Floor 4, City Vista,
Fountain Road, Kharadi
Pune, MH – 411014
India

E-mail: hello(at)pcbartists(dot)com

Phone: +91 – 78962 09175

General Terms and Conditions

  • All payments made on pcbartists.com are subject to the above store policies.
  • Any special agreements with a customer, if communicated in writing by one party and acknowledged by all other parties before payment, will override the above policies and terms.